Starbucks Case Study

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1. Starbucks has worked hard to act ethically and responsibly. Has it done a good job a communicating its efforts to consumers? Do consumers believe Starbucks is a responsible company? Why or why not?

2. Where does a company like Starbucks draw the line on supporting socially responsible programs? For example, how much of its annual budget should go toward these programs? How much time should employees focus on them? How much time should employees focus on them? Which programs should it support?

3. How do you measure the results of Starbucks’ socially responsible programs?

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Starbucks – Case study

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Write a paper that answers the four case study questions listed below in narrative form using APA format. Provide supporting rationale into your responses to the case study questions. The case analysis should be three to four pages long, excluding title and reference pages, with at least two references
Create a job description and job specification for a Starbucks employee. Do not simply copy and paste the job description from the Starbucks’ website or any other source. The Starbucks site can be utilized to view the different job requirements of employees, but the intent of the assignment is to apply job specification concepts from the book to this case. Cite any references.
What form of departmentalization should Starbucks use? Should the form be changed in stores offering food products and lunch? Why or why not?
When the company began to experience financial problems, should the leadership try to centralize power and decision-making or decentralize the operation?
What form of organizational configuration best fits Starbucks?

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