Using the District4WarehouseMove WBS.xls provided, create a project plan for the District 4 Warehouse Move project. Use the PDF document, Project Plan Check – District4Move, to check your work to be sure you have created your starting project plan correctly. ProjectLibre is required for this task. If you have not yet downloaded ProjectLibre, please click here and follow the directions to do so now.

Note: you will need to insert a column to include your WBS codes, then you will need to sequence the tasks to show tasks by work package.

Based upon the details in the WBS and the project case, determine which tasks need to be completed first and which tasks are dependent upon other tasks to be completed prior to starting. Using this information identify predecessors in your project plan’s predecessor column. Complete the predecessor column by entering the line number of tasks that must be completed in order for each task to start. This will create your project timeline.

Using ProjectLibre’s Network or flow diagram view, determine the critical path for this project. In a MS Word document, list the activities that are on the critical path. Considering the risks identified in the risk table below, identify which risks would be most likely to increase your project timeline. Justify your responses. Submit both your completed project plan and your MS Word document. District 4 Production Warehouse Move Project – Risk Table

1 Permits are not received per the schedule

2

Finish work contractors walk off the job half way through

3

Framing and drywall contractors are running behind schedule and can only produce half their crew as scheduled

4

Work benches are poor quality and 1/3 will have to be rebuilt

Scenario

You are the human resources (HR) manager for a public organization and you are conducting a New Hire Orientation session for all new employees. Last week, you analyzed the organization, including its strengths and weaknesses, as well as its mission, vision, goals, and objectives. This week, you have been asked to give a presentation on the business operations of the organization.

Instructions

Refer to the report you prepared on the organization for M1: Assignment 3.

Develop a PowerPoint presentation that accomplishes the following:

Create a diagram of the organizational structure showing the hierarchy and chain of command. Develop a flowchart that analyzes the steps of the organization’s business processes. Conduct a capacity analysis of the location(s) and logistics. Your capacity analysis should address both short- and long-term implications regarding all aspects of the business process, including storage, production, processes, costs, and accessibility. Develop a PowerPoint presentation. In addition to the slides, include a detailed outline in the speaker notes section explaining the content on each slide. Be sure to support your responses using at least two scholarly sources from the Argosy University online library resources or the Internet. Cite the sources for your information.

Make sure your presentation adheres to the following Presentation Guidelines:

Create a presentation that is professional and visually appealing. Include a combination of text and graphics. Do not write out your entire presentation on the slides. Use bullet points of keywords and short phrases instead of long sentences and paragraphs. Create your presentation (slides and speaker notes) using language that can be easily understood by the intended audience. Use APA formatting for your slides and Speaker Notes (outline). Write in a clear, concise, and organized manner. Your response should demonstrate ethical scholarship in appropriate and accurate representation and attribution of sources (i.e., APA); and display accurate spelling, grammar, and punctuation.

Develop a 5–10-slide presentation (including the title slide and reference slide) in PowerPoint format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M2_A2.ppt.

Question 8 . Control limits were originally defined at the three-sigma level because: This level provides a good balance between the risks of having “false alarms” and missing special causes This level establishes tight limits for the process to minimize variation This level provides only 3 false alarms out of 1,000 This level makes it difficult for special causes to occur None of the above

Question 9 . In evaluating data on our process outputs, four characteristics we might investigate are: central tendency, variation, shape of distribution, and stability. Which of the following tools would be most helpful to determine the shape of the distribution? Scatter plot Histogram Pareto chart Run chart None of the above

Question 10 . A process is said to be capable if: The process consistently meets the customers needs The common cause variation is less than +/- 3σ The common cause variation fits within the specification limits The process is experiencing no special causes None of the above

Question 11 . Tips for building useful models include: Reducing subjectivity by using computer algorithms to select model predictor variables Plotting the raw data and model residuals in a variety of ways Focus on keeping the models simple, not complex Validating the performance of the model A, B and C above B, C and D above None of the above

Question 12 . Results of regression analysis are often abused in the following ways: Using the model without understanding the context in which the model was developed and recommended for use Predicting outside the region of the data without noting the predictions are an extrapolation of the model Ignoring known scientific and economic theory regarding the model and its variables All of the above None of the above

Question 13 . An Adjusted R-square value is a correlation coefficient that has been modified to account for: Non-linearity of the model Number of degrees of freedom in the error term Magnitude of the residuals Number of predictor variables in the model None of the above

Question 14 . Which of the following is NOT a measure of model adequacy? Residuals have constant variance Residuals have mean = 0 Residuals are normally distributed Residuals show no patterns or trends None of the above

Question 15 . The model residuals are examined to: Check the adequacy of the model Check the assumptions of the analysis Identify ways to develop a better model if needed All of the above none of the above

Question 16 . Which of the following is the best description of randomization? A means of assuring parallel experimentation A technique used to increase the validity of an experiment The repetition of an observation or measurement The relationship between two or more variables None of the above

Question 17 . An aspect of good experimental strategy is to study the effects of the variables (Xs) over a wide range. This strategy increases the chances that effects will be found because: The sample size is increased The size of the effect relative to the experimental variation is increased The tests can be run faster Higher quality data are collected None of the above

Question 18 . Given the plot below, what might you suspect about factors A and B?

The effect of A is not influenced by the level of B The effect of A depends on the level of B A has a larger effect on the response than B B has a larger effect on the response than A None of the above

Question 19 . The basic reason for randomness of sampling in design of experiments is: Increase the chances that the sample represents the population Speed up the sampling process Guarantee to reduce the cost of inspection Guarantee correct interpretation of data None of the above

Question 20 . What should one consider when analyzing the results of an experiment? Understanding of the science, technology and operation of the process being studied Creating graphical displays to aid in the analysis and interpretation of the results of the experiment Performing a statistical analysis to test the significance of the effects studied in the experiment All the above None of the above

Question 21 . I have made a mistake in copying data into my computer to perform a large regression model with 20 independent variables. Basically, I ended up with random data in each of the columns. However, I accidentally ran the regression anyway. Making reasonable assumptions, which of the following outcomes is most likely? We find none of the regression coefficient p-values were below .05 We find one of the regression coefficient p-values was below .05 We find two of the regression coefficient p–values were below .05 We find several of the regression coefficient p-values were below .05 None of the above

Question 22 . After running an ANOVA comparing the average years of experience between five different job classifications, we obtained a p value of .02. Which of the following would be a reasonable conclusion concerning the population in this case? We have strong evidence to state that the average years of experience between these job classifications is the same We have insufficient evidence to state that the average years of experience between these job classifications is the same We have strong evidence to state that each of the job classifications has a different average age We have strong evidence to state that at least two of the job classifications have different average ages None of the above

Question 23 . Which of the following could be considered a prediction interval? An interval documenting uncertainty in an estimated regression coefficient An interval documenting uncertainty in the average of the next month’s daily revenues An interval documenting uncertainty in the difference between the average population cycle times in approving expense accounts between two business units An interval documenting uncertainty in the long-term return rate (%) of a consumer product ordered over the Internet None of the above

Question 24 . A local university ran a regression model on factors impacting starting job salary of employed graduates. After validating this as a reasonable model, the university noted that the regression coefficient for GPA had a p-value of .10. Which of the following would be a reasonable conclusion in this case? We have convincing evidence that GPA does have a relationship with starting salary We have convincing evidence that GPA does not have a relationship with starting salary We have insufficient evidence to conclude that GPA has a relationship with starting salary We have insufficient evidence to develop a confidence interval for the regression coefficient for GPA None of the above

Question 25 . We ran a taste-test to see which soft drink employees in our company prefer. We had 100 employees, selected as randomly as possible, taste test two brands and determine which they preferred. Which of the following would be a reasonable statistical analysis to determine if there is a clear preference among our employees? A two sample t-test A paired t test A confidence interval for a proportion A prediction interval for a proportion None of the above

Write a 700- to 1,050-word comprehensive paper. A comprehensive paper should incorporate concepts from your previous GEN/201 coursework including but not limited to: The Continuing Academic Success Thesis/Outline, Critical Thinking/Ethics Inventory, and the Sources Assignments.

Use the Week 5 Final Paper Student Template provided to assist in your paper.

The final paper’s focus is to help you share what you learned throughout your studies in GEN/201, including how you will apply this knowledge to take responsibility for your success in your education and your career.

Include the following concepts and ideas in your final paper:

• Create a thesis statement, developing a core theme for your paper (i.e., Continuing Academic Success).
• Include at least one educational goal and one career goal, and discuss how setting goals can lead to greater educational and career success.
• Consider how the writing process discussed in GEN/201 can help you advance in your education and your career.  Highlight University resources you will use to ensure writing and academic success.  Consider the benefits and challenges of working with outside resources.
• Discuss ethics and academic integrity – share an example of how the information from your Ethical Lens Inventory can help you make better decisions and how this impacts your educational and career success.
• Elaborate on the steps you will take to improve your critical-thinking skills to help you advance academically. Use the critical thinking information you explored in GEN/201.
• As you conclude the paper, feel free to include any other important lessons you learned in this course and summarize.

The paper format should be in APA format (Title Page, in-text and full references, double-spaced, etc.) and include the following:

• An introduction
• A body incorporating the ideas below, as well as a minimum of three properly cited and referenced sources from the University Library
• A conclusion
• A reference page

Run a WritePoint^® Powered by Grammarly^® Report and proofread your paper.

Submit your assignment to the Assignment Files tab.

Grading Guide: Below is the grading rubric that I will use to grade your paper:

Project Management Plan
Value: 25%
Task
This assignment follows from the case study used in Assessment 2. For the same case study, complete the following tasks by creating the following:
Scope management plan( including Requirements, In scope-out scope items, Deliverables and scope verification process) to direct your efforts. (10 marks)
WBS first using either the free-form or the org chart format. (20 marks)
Gantt chart-Take the WBS you have already developed. Define all of the activities that will be necessary to create each deliverable in your WBS. Create a schedule for your project. First create the schedule by hand using Post-it® Notes, and then put the information into MS Project. Take screenshots of the schedule to be pasted ni your word document that you are submitting. Be sure to include all of the summary rows (including the first row for the project title) and any key milestones. Make sure the critical path is easy to see.- 10 marks
Create a time-phased budget for your example project using bottom-up estimating. To the extent your sponsor will supply rates for workers, use those. Approximate rates for ones you cannot get. Ask your sponsor how they treat indirect costs. Be sure to include direct labour costs for you and your team mates and add 20% for fringe. State all assumptions and constraints you have used when creating your budget. State how confident you are in your estimates and what would make you more confident. Give examples of known knowns and known unknowns on your project. Tell how you have budgeted for both of them plus how you have budgeted for unknown unknowns. (15 marks)
Create a risk register ( 4 risks- 3 negative and 1 positive risk)for your example project. (20 marks)
Rationale
This assessment task covers topics 1 to 9 and has been designed to ensure that you are engaging with the subject content on a regular basis. More specifically it seeks to assess your ability to:
demonstrate how a practicing project manager actually applies project management skills,
methods, techniques and tools ;
use an industry standard project management software tool (Microsoft Project);
apply project management skills, methods, techniques and tools to a real world problem typical of a project manager;
Marking criteria

STANDARDS
Criteria
FL
PS
CR
DI
HD
Task 1 Scope Mgt Plan- Requirements, Scope details(5 marks) unclear attempt that is ambiguous / incomplete Defined Requirements but ambiguous / incomplete. Clear description of requirements and in scope items defined. Defined description of Requirements and in-scope items and out-of-scope items. Clear description of Requirements and in-scope items and out-of-scope items relevant to the case study
Task 1 Scope Mgt Plan- Deliverables and Scope verification (5 marks) unclear attempt that is ambiguous / incomplete Defined deliverables but ambiguous / incomplete. Clear description of deliverables and scope verification defined. Clear description of deliverables and scope verification Clear description of project scope, including named deliverables. Scope verification/ acceptance is also defined relevant to the case study.
Task 2-Work Breakdown Structure (WBS)- 20 marks unclear attempt that is ambiguous / incomplete WBS is mentioned with some breakdown of Project Scope. WBS is structured, having detailed coverage for Project scope / Phase of project. WBS is well structured, having logical and complete coverage for Project Execution WBS is structured, having logical and complete coverage for Project Execution and integrated into Project Schedule and Resource Matrix.
Task 2-Gantt Chart ( 10 marks) unclear attempt that is ambiguous / incomplete Gantt chart shows- some activities included, schedule created, summary rows shown, few /none milestones shown Gantt chart shows- some activities included, schedule created, summary rows shown, first row shows project title , total duration shown, some milestones shown, critical path shown Gantt chart shows- most activities included, schedule created, summary rows shown, first row shows project title , total duration shown, most milestones shown, critical path shown Gantt chart shows- all activities included, schedule created, summary rows shown, first row shows project title , total duration shown, all necessary milestones shown, critical path shown and easy to see
Task 2-Budget ( 15 marks) unclear attempt that is ambiguous / incomplete Bottom-up estimating done, few assumptions and constraints you have used when creating your budget stated. Budget extracted from MS Project showing overall budget Bottom-up estimating done. some assumptions and constraints you have used when creating your budget stated. Examples of known knowns and known unknowns on your project given. Budget extracted from MS Project showing overall and breakdown for all summary tasks and resource Bottom-up estimating done. Direct labour costs for you and your team mates and 20% for fringe included. Most assumptions and constraints you have used when creating your budget stated. Confidence level for estimation stated. Examples of known knowns and known unknowns on your project given. Budget extracted from MS Project showing overall and breakdown for all summary tasks and resource Bottom-up estimating done. Direct labour costs for you and your team mates and 20% for fringe included. All assumptions and constraints you have used when creating your budget stated. Confidence level for estimation stated. Examples of known knowns and known unknowns on your project given with explanation. Budget extracted from MS Project showing overall and breakdown for all summary tasks and resource along with various costs
Task 2-Risk Register ( 20 marks) unclear attempt that is ambiguous / incomplete
Some values of
Risk register
are accurate and
Consistent, some items of the register complete.
Most values of
Risk register
are accurate and
Consistent, most items of the register complete.
All values of
Risk register
are accurate and
Consistent, all items of the register complete.
All values of
Risk register
are accurate and
consistent, all items of the register complete. Risks are relevant to the case study
Requirements
Students are required to submit the range of documents describing their proposed project solution for the above tasks.

Work Breakdown Structure (WBS)
The first major section (1.0) should be project management and include the various project management deliverables such as charter, WBS, schedule, progress reports, etc.
Deliverables should match those in the charter.
Each item on the WBS should have a unique name. If there is possible confusion between two items add an extra adjective to differentiate them. For example, two items could be “first draft report” and “second draft report.”
Each line should be numbered with major sections being 1.0 then 2.0, etc.
Each major section should be broken down into between three and twelve subsidiary sections. If further breakdown is needed, more levels should be used.
All items on WBS are deliverables oriented (they are the “whats” of the project). Activities are defined as an outgrowth of the WBS and will appear in the schedule.
The WBS can be submitted in free-form, org-chart, or indented-outline format.
The WBS should appear to be complete with all interim and ending deliverables included.
Schedule / Gantt chart
The schedule should appear to be complete given the charter and WBS.
The schedule should appear to be reasonable without requiring heroics to complete on time.
Include WBS column to left of task name column.
Include overall project name as top row.
Have all summaries stated in noun only format (or adjective noun – but on present tense verbs).
Have all tasks (activities) stated in present tense verb-adjective-noun format.
Have all milestones stated in noun and past tense verb format.
All tasks should have dependencies shown – no loose ends.
Display Gantt portion of schedule as large as possible.
Show critical path in red (or distinctive hash marks if printer is only black).
Show arrows with dependencies.
Include no more than 40 lines per page – ensure it is large enough to read easily.
Include no more pages than necessary so there is little need to align multiple pages for reading unless it is a large schedule.

All referencing in the project material must be in accordance with the APA style guide. A guide to the APA style of referencing (the style now used by the Faculty of Business) is available at: http://student.csu.edu.au/study/referencing-at-csu

Online submission via Turnitin is required for this assignment.

RES 410 Setting up as a real estate salesperson
Written Assessment 2
What this assessment covers
In this written assessment you will:
½ identify a real estate market segment and target clients or customers, and develop positioning strategies to establish your personal presence in the real estate market
½ design a direct marketing plan as part of a campaign to establish a presence in the real estate market, and analyse results of a direct marketing campaign.
Instructions
½ Answer all questions and provide all requested information.
½ While quotations can be used to support your work, answers must be in your own words.
½ Avoid copying sections directly from the course materials.
½ When you have completed the assessment, keep a copy for yourself.

What your marker will do
Your marker will return your work and tell you whether you have achieved the standard required.
Work is marked ‘competent’ or ‘not yet competent’. There may also be a statement that says ‘more evidence required’.
If any parts of the assessment do not meet the required standard, you will be asked to rework them and submit them for reassessment.

Establish a presence in the market place
US15500 / Version 4 / Level 4
Task 1
The first objective of this task is for you to demonstrate your ability to identify and describe market segments in the area in which you will most likely be working. The second objective is for you to show how you will distinguish yourself as an individual salesperson, so that you are personally able to provide identifiable benefits to clients within those segments.
(a) Briefly describe two different market segments in the area where you will most likely be working.
Use 50–75 words for each market segment.
(b) Describe a typical target client for each of the two market segments you have identified in (a) above.
Use 50–75 words for each type of client
(c) What personal positioning strategy/ies will you use to demonstrate your point of difference that distinguishes you from other real estate salespeople working in the same market?
(Hint: avoid using words such as ‘honest’, and ‘trustworthy’, as these are among a number of generic traits expected of all salespeople.) Use 100–150 words for your answer.
(d) Explain how the clients you will be targeting will benefit from the positioning strategy/ies you have referred to in (c) above. Use 100–150 words for your answer.

This task tests Outcome 1: Identify a real estate market segment and target clients or customers, and develop positioning strategies to establish a presence in the real estate market. Evidence requirements: 1.1, 1.2, 1.3.
Task 2
This task requires considerable planning and co-ordination, but it will help you set up a strategy to launch yourself into the real-world marketplace. It also tests your ability to prepare and present a report, which is an essential skill for success in real estate. Read the instructions carefully before you begin work on this.
Create a personal direct marketing plan to promote awareness of your services to people in one of the market segments you chose for Task 1. Your strategies must be consistent with individual, company, industry and legal requirements.
Present this in the form of a detailed formal report to your branch manager. (If you currently have a branch manager, we recommend you address it to him or her personally. If not, you may use a fictitious name for the purpose.)
Your plan must include each of the following elements:
(a) Identification of the target clients and the market segment you have chosen for this direct marketing plan. Use 25–50 words.
(b) An outline of three strategies or activities that you could use to attract new clients.
Use 100–150 words.
(c) Two strategies you will use to maintain current clients (people who have already engaged in an agency agreement with you or your agency) in accordance with individual, company, industry and legal requirements. Use 100–150 words.
(d) A completed budget for your first three months. The budget must itemise all actual or realistically estimated costs involved in the activities from (b) and (c) above, and show the GST-inclusive total. (You do not need to budget for your personal time involved in this work.)
(e) Provide an explanation of the steps you will need to take to ensure this marketing plan is implemented in accordance with each of the following (write a couple of sentences for each):
i. Fair Trading Act 1986 ii. Privacy Act 1993 iii. Unsolicited Electronic Messages Act 2007 iv. Real Estate Agents Act 2008 and Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012
v. Real estate industry best practice.
(f) An explanation of how this campaign will benefit you as the salesperson, as well as the company or franchise for which you work.
This task tests Outcome 2: Design a direct marketing plan as part of a campaign to establish a presence in the real estate market and analyse results of a direct marketing campaign. Evidence requirements: 2.1, 2.2, 2.3, 2.4, 2.6.
Task 3
This is an excellent chance to demonstrate your professional capability to attract and retain real estate clients through your personal promotional activities.
Provide two promotional materials that are consistent with the strategies and activities you have outlined in Task 2(b) – one from list A and one from list B:
List A List B
Door-knocking script Flyer
Telemarketing script Newsletter
Email (to a prospective client) Newspaper advertisement
Conventional mail (to a prospective client)
Each document should be a minimum of 100 words.
All written documents you submit for this task must comply with s 121(2)(c) of the Real Estate Agents Act 2008. Similarly, all communications, whether written or verbal, must comply with requirements of s 9 of the Fair Trading Act 1986.
Take note
If you have chosen a door-knocking or telemarketing script, you must attach a typed copy of your script. You only need to include details of what you will say; you are not expected to predict what the other person will say. In this instance, you can assume that their response to your approach will be mildly positive.
Take note
Carefully proofread your work to make sure it is free of spelling, grammar and punctuation errors. As a minimum, use the spelling and grammar check function on your computer.

This task tests Outcome 2: Design a direct marketing plan as part of a campaign to establish a presence in the real estate market and analyse results of a direct marketing campaign. Evidence requirements: 2.5, 2.6.
Task 4
In this task, you will start by reviewing a new salesperson’s work. From there, you will evaluate the success of the personal marketing campaign he has just completed. To do so, you will need to carefully assess each of the media he has used. This type of evaluation is critical to your own future success: you can only manage what you measure.
Read the following draft of a personal marketing campaign submitted by Devon Mills, the newest member of the Polyvale Realty Ltd team, to his manager. Then answer the questions that follow:
Polyvale Realty has a brad new member of the team!
Hi, I’m Devon, and I’ve just joined the very successful team at Polyvale Realty.
I’m looking forward to meeting all the people in the area where I’m going to be working so that I can better understand your needs. Everyone buys or sells at some time, so I know you’ll have a need for my services.
If you’re thinking of selling, now’s a great time to be getting into the market.
There are buyers looking for properties of all kinds, and I’d love to help you achieve the highest possible price for your home.
Please feel free to call me. I’m available Monday to Saturday, 9 am to 6 pm.
Phone 232-7113
Devon Mills
Your local real estate expert!
Polyvale Realty Ltd
(Licensed under the Real Estate Agents Act 2006)

Flyer
Over a period of four weeks, Devon distributed the above text as a flyer, on plain white photocopy paper to a total of 1000 households in an area that is about half owneroccupied properties and half rented properties. He didn’t account for the cost of the paper involved, or the use of the office photocopier, believing it was only a minimal amount.
Fourteen people responded to the flyer. Six asked him to appraise their properties, and eight complained that he’d put flyers in their mailbox, even though there was clear signage about ‘junk mail’.
Polyvale Herald advertisement

Devon used the above text as an advertisement in three Saturday editions of the Polyvale Herald, at a cost of $270 each (plus GST).
Five enquiries resulted from the advertisements. Four of these were potential customers. The other was a prospective client who’s been trying to sell his house privately for seven months, without success. He isn’t prepared to list with an agency yet, but has asked Devon to keep in contact.
Phone calls
Devon used the local telephone directory to make outbound phone calls to 400 properties, to identify people living in the suburb he was targeting. Most of the calls were made between 5.30pm and 7.30pm, because Devon thought people would most likely be at home then.
From the 400 phone calls, Devon made contact with 360 people and gained these responses:
(a) One hundred and twenty told him they were tenants, and not interested in real estate.
(b) Twenty-nine told him he’d rung in the middle of dinner, and they weren’t interested.
(c) One hundred and ninety were polite, but explained that they weren’t considering buying or selling at the moment.
(d) Ten told him they might be interested in an appraisal within the next three to six months, and Devon made a note of their contact details. He plans to call them again in about six to eight weeks from now.
(e) Four said that they were looking to buy property in the near future, and asked him to keep in touch.
(f) Four were obviously elderly people who just wanted someone to talk with.
(g) Three asked Devon to complete an appraisal for their property. Devon made immediate appointments, and conducted these appraisals (assisted by his sales manager, Doreen) during the next few days.
(h) Two said they worked for competing real estate firms.
(i) One referred him to a neighbour who was thinking of selling, giving him the name, address and phone number to contact. Devon followed up promptly and conducted the appraisal that afternoon.
Appraisals
As a result of the campaign, Devon has now completed ten appraisals – six from the flyer, and four from the phone calls. Four of the owners whose properties he appraised have since listed with other agencies, two have decided to market their properties privately, one is still finalising their decision, and one has decided to look for a property to buy before marketing their current home.
Listings
As a result of his appraisals, one person has listed with Devon under a sole agency agreement, and that property is now on the market for $379,000. Devon has calculated the commission payable to him (as lister and seller), based on a sale price of $370,000, as approximately $7,300 (plus GST).
He has also just signed a second sole agency resulting from another of the appraisals he completed. This is a large family home, with an asking price of $399,000. Devon estimates that if he also sells the property, based on a sale price of $380,000, he will receive a commission of slightly more than $7,500 (plus GST).
Customers
One of the potential customers he cold-called has now bought a property through Devon (listed by one of Devon’s colleagues, who facilitated the sale on Devon’s behalf because he is still within the first six months of his real estate career). Devon’s manager has advised that at the end of his first month’s work he’ll be receiving a commission of $2,750 (plus GST).
Potential customers
The manager commented that he was pleased to see Devon had a good number of potential customers in his database because it is very likely that at least some of them will go on to purchase properties in the near future.
Time
Devon has estimated the time taken for the campaign has been as follows:
Preparing the draft material 1 hour
Delivering flyers 16 hours
Telephone calls 4.5 hours
Appraisals (including preparation) at approximately three hours each 30 hours
Buyer appointments 8 hours
Miscellaneous (meeting with manager, photocopying, and so on). 1 hour
Devon considers his time to be worth $25 per hour. He isn’t allocating any GST content to this. However, he wants to keep track of the value of his time.
Questions
(a) Identify at least three errors that Devon has made in the content of his flyer.
(b) Including the allowance for his time, how much money has Devon spent on this campaign?
(c) Quantify Devon’s performance with respect to each of the following:
(i) Number of leads (potential clients and customers)
(ii) Number of appraisals
(iii) Number of listings
(iv) Number of actual sales to date
(d) Devon already has a confirmed commission pending. If his estimates of the commission payable to him for the sale of his two sole agency listings also eventuate, how much will this campaign generate in personal earnings?
(e) What is the ratio of leads to sales, based on Devon’s current achievements?
(f) What is the cost of each listing Devon has achieved to date, including all advertising and the value of his time?

This task tests Outcome 2: Design a direct marketing plan as part of a campaign to establish a presence in the real estate market and analyse results of a direct marketing campaign. Evidence requirement: 2.7.

RES 410
RES 410 Setting up as a real estate salesperson
Written Assessment 1
How to complete your assessment
To ensure you demonstrate competence in all aspects of this assessment for Module 2
Understanding the ground rules make sure you answer all questions and give all the information asked for.
Take note
All answers must be in your own words and sections should not be copied directly from the teaching materials. However, quotations may be used to help explain your answers. When you have completed the assessment, keep a copy for yourself.
What this assessment covers
In this written assessment you will:
½ Explain property law terminology.
½ Identify and explain property titles.
½ Explain the law relating to the ownership and transfer of land in simple terms.
½ Explain forms of co-ownership of land to real estate clients and customers.
½ Explain the law relating to ownership and transfer of goods as applied to real estate sales contracts for property and the sale of business.

Demonstrate Knowledge of land ownership, transfer of ownership and titles US23134 / Version 3 / Level 5
© The Open Polytechnic of New Zealand 1
RES 410
Instructions
½ Answer all questions and provide all requested information.
½ While quotations can be used to support your work, answers must be in your own words.
½ Avoid copying sections directly from the course materials.
½ When you have completed the assessment, keep a copy for yourself.

What your marker will do
Your marker will return your work and tell you whether you have achieved the standard required.
Work is marked ‘competent’ or ‘not yet competent’. There may also be a statement that says ‘more evidence required’.
If any parts of the assessment do not meet the required standard, you will be asked to rework them and submit them for reassessment.
2 © The Open Polytechnic of New Zealand
RES 410
Task 1
You have been asked to speak to a group of new immigrants to New Zealand, regarding a number of property issues. They all have good English skills, but are unfamiliar with the following legal terms. Write a set of notes that you could use as a handout at the end of your speech, explaining each of the following concepts, definitions and examples as they apply to real estate practice.
(a) real property
(b) personal property
(c) ownership
(d) possession
(e) lease
(f) licence
(g) interest
(h) certificate of title
(i) title search
(j) indefeasibility
(k) registered security
Use 25–50 words for each explanation.
This task tests Outcome 1: Explain property law terminology. Evidence requirement: 1.1.
© The Open Polytechnic of New Zealand 3
RES 410
Task 2
(a) You are working with a customer, Harry, and have shown him five properties that he has expressed interest in. You have given him copies of the certificates of title to each of the properties, but he is confused about the different estates. He asks you to identify each type of estate and explain what each one means in terms of tenure.
The titles to be explained are:
1. PV711/235
2. PV127A/487
3. PV58A/763
4. 911223
Use 50–75 words for each explanation.
(b) Harry also asks you to identify and explain the interests registered on each certificate of title listed in (a) above.
Take note
If you have already explained an interest in a previous title, you do not need to provide a further explanation of the same type of interest in subsequent titles. However, you must identify all interests on each title.
Use 50–75 words for each explanation.
(c) Harry mentions that he has heard of the following terms
i. limited as to parcels ii. limited as to title.
He asks you for an explanation of what each of them means. Use 50–75 words for each explanation.
This task tests Outcome 2: Identify and explain property titles. Evidence requirements: 2.1, 2.2.
4 © The Open Polytechnic of New Zealand

COMPUTER FREEHOLD REGISTER UNDER LAND TRANSFER ACT 1952
Search Copy
I Writer
Irma Writer
Identifier PV711/235 Registrar-General Land Registration District Polyvale of Land
Date Issued 14 March 2005
Prior References
PV21/773
Estate Fee Simple
Area 672 square metres more or less
Legal Description Lot 2 Deposited Plan 73221
Proprietors
Arthur David Spencer
Interests
C923413.2 Mortgage to Westpac Banking Corporation – 14.3.2005 at 2.24 pm
6293771.1 Variation of Mortgage C923413.2 – 27.11.2009 at 9.34 am
Appurtenant hereto is a right of way and sewerage drainage and water drainage rights specified in Easement Certificate D322385.4 – 14.3.2005 at 2.26 pm
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 1 of 2
Client Reference Polyvale
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 2 of 2
Client Reference Polyvale
COMPOSITE COMPUTER REGISTER UNDER LAND TRANSFER ACT 1952
Search Copy
I Writer
Irma Writer
Identifier PV127A/487 Registrar-General Land Registration District Polyvale of Land
Date Issued 05 December 1997
Prior References
PV27/421
Estate Fee Simple – 1/2 share
Area 1014 square metres more or less
Legal Description Lot 6 Deposited Plan 184185
Proprietors
David George Marshall as to a 1/2 share
Felicity Jane Brown as to a 1/2 share
Estate Leasehold Instrument L B075371.1
Term 999 years commencing on
31 March 1988
Legal Description Flat 1 DP 48861 and Garage 1 DP 48861
Proprietors
David George Marshall as to a 1/2 share
Felicity Jane Brown as to a 1/2 share
Interests
S479955
Building Line Restriction (Affects Fee Simple)
BO75371.1 Lease of Flat 1 and Garage 1 DP 48861 Term 999 years commencing on 31.3.1988
Composite CT PV41C/306 issued 8.4.1992 at 9.09 am (Affects Fee Simple)
BO75371.2 Lease of Flat 2 DP 48861 Term 999 years commencing on 31.3.1988
Composite CT PV41C/307 issued 8.4.1992 at 9.09 am (Affects Fee Simple)
B619691.2 Mortgage to ANZ Banking Group (New Zealand) Ltd – 5 December 1997 at 9.13 am
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 1 of 2
Client Reference Polyvale
Identifier PV127A/487
Transaction ID 2932752 Search Copy Dated 17/01/16 9.42 am Page 2 of 2
Client Reference Polyvale
COMPUTER UNIT TITLE REGISTER UNDER LAND TRANSFER ACT 1952
Search Copy
I Writer
Irma Writer
Identifier PV58A/763 Registrar-General Land Registration District Polyvale of Land
Date Issued 04 December 1995
Prior References
PV256B/853
Estate Stratum in Freehold
Area Unit C and Accessory Unit 3
Legal Description Deposited Plan Polyvale 69707
Proprietors
Oka Leota and Simisi Leota
The above estates are subject to the reservations, restrictions, encumbrances, liens and interests noted below and on the relevant unit plan and supplementary record sheet.
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 1 of 3
Client Reference Polyvale
Identifier P58A/763
SUPPLEMENTARY RECORD SHEET UNDER LAND TRANSFER ACT 1952
Search Copy
Identifier PV58A/764 Land Registration District Polyvale
Date Issued 04 December 1995
Plan Number DP 69707
Prior References
PV256B/853
Unit Titles Issued
PV58A/761 PV58A/762 PV58A/763
Interests
Fencing agreement in Transfer 225847
709788.1 Change of rules of the Body Corporate – 19.8.1997 at 9.05 am
709788.2 Change of address of the Body Corporate – 19.8.1997 at 9.05 am
Search Copy Dated 17/1/16 9.42 am Page 2 of 3
Identifier PV58A/763
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 3 of 3
Client Reference Polyvale
COMPUTER INTEREST REGISTER UNDER LAND TRANSFER ACT 1952
Polyvale
Land
Search Copy Registry
I Writer
Irma Writer
Identifier 911223 Registrar-General
Land Registration District Polyvale of Land
Date Issued 12 August 2009 04:51 pm
Prior References
PV256B/853
Estate Leasehold Instrument LB 122334.1
Area 672 square metres more or less Term Twenty one years
Legal Description Lot 2 Deposited Plan commencing
South Auckland 27913 1.7.2001
(Right of renewal)
Proprietors
Desmond Chan and Melissa Sue Chan
Interests
8000163.2 Mortgage to Kiwibank Limited, 2 May 2006 at 12.51 pm
7732314.1 Caveat to Johnson William Chan, 4 March 2010 at 9.52 am
Search Copy Dated 17/1/16 9.42 am Page 1 of 2
Identifier 911223
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 2 of 2
Client Reference Polyvale
SAMPLE – FOR STUDY PURPOSES ONLY
COMPUTER FREEHOLD REGISTER Polyvale
UNDER LAND TRANSFER ACT 1952 Land
Registry
Search Copy
I Writer
Irma Writer
Identifier 727371 Registrar-General
Land Registration District Polyvale of Land
Date Issued 1 November 1972
Prior References
PV621/37 PV 799/17
Estate Fee Simple
Area 2101 square metres more or less
Legal Description Lot 7 Deposited Plan 339201
Proprietors
Mountain View Apartments Limited
Interests
Occupation Licence of Flat 1 and Garage 1 Plan 26634 embodied in Register PV 11C/1001
Occupation Licence of Flat 2 and Garage 2 Plan 26634 embodied in Register PV 11C/1002
Occupation Licence of Flat 3 and Garage 3 Plan 26634 embodied in Register PV 11C/1003
Occupation Licence of Flat 4 and Garage 4 Plan 26634 embodied in Register PV 11C/1004
Occupation Licence of Flat 5 and Garage 5 Plan 26634 embodied in Register PV 11C/1005
Occupation Licence of Flat 6 and Garage 6 Plan 26634 embodied in Register PV 11C/1006
Occupation Licence of Flat 7 and Garage 7 Plan 26634 embodied in Register PV 11C/1007 Occupation Licence of Flat 8 and Garage 8 Plan 26634 embodied in Register PV 11C/1008
Occupation Licence of Flat 9 Plan 26634 embodied in Register PV 11C/1009
Occupation Licence of Flat 10 Plan 26634 embodied in Register PV 11C/10010
Occupation Licence of Flat 11 Plan 26634 embodied in Register PV 11C/10011 Occupation Licence of Flat 12 Plan 26634 embodied in Register PV 11C/10012
Search Copy Dated 17/1/16 9.42 am Page 1 of 3
SAMPLE – FOR STUDY PURPOSES ONLY
COMPUTER INTEREST REGISTER Polyvale
UNDER LAND TRANSFER ACT 1952 Land
Registry
Search Copy
I Writer
Irma Writer
Identifier PV11C/1009 Registrar-General Land Registration District Polyvale of Land
Date Issued 1 November 1972
Prior References
PV621/37 PV 799/17
Type Licence to Occupy under Part VIIA Land Transfer Act 1952
Legal Description Flat 9 Deposited Plan 26634
Original Proprietors
Angus Finn McPike and Sheryl Gayle McPike
Interests
A400319 Variation of the covenants conditions and restrictions of the within licence – 9.8.1978 at 9.30am
5975591.1 Transfer to Brian Stewart Fisher and Elizabeth Fisher – 9.4.2003 at 9.10am
5575591.2 Mortgage to Bank of Polyvale – 9.4.2003 at 9.12 am
Transaction ID 2932752 Search Copy Dated 17/1/16 9.42 am Page 2 of 3
Client Reference Polyvale
SAMPLE – FOR STUDY PURPOSES ONLY
Identifier 727371
Transaction ID 2932752 Search Copy Dated 9/10/10 9.42 am Page 3 of 3
Client Reference Polyvale
RES 410
Your talk to the immigrant group was such a success, you have been asked to return and explain the land transfer system used in New Zealand, known as the Torrens system.
Explain the procedure for the transfer of land under this system. Make sure you include:
(i) an explanation of the purpose of the certificate of title
(ii) details of the procedure for transferring land from a vendor to a purchaser (use the example of a fee simple property for simplicity), including the documents required
(iii) an explanation of the process by which the new owner’s details are registered on the certificate of title at LINZ
(b) Explain the process by which a current owner may add a mortgage to his or her certificate of title.
(c) Explain the following terms as they are applied to the land transfer system:
(i) indefeasibility
Make reference to relevant court case decisions to help support your answer.
(ii) exceptions to indefeasibility
Make reference to relevant court case decisions to help support your answer.
(iii) the effect of the order in which interests are lodged on a certificate of title, e.g.
first and second mortgages.
Use 50–75 words for each explanation.
(d) Explain the following forms of transferring land ownership:
(i) by will
(ii) by gift
(iii) by trust
(iv) by operation of law
(v) by assignment of lease.
Use about 50–75 words for each explanation.
This task tests Outcome 3: Explain the law relating to the ownership and transfer of land in simple terms.
Evidence requirements: 3.1, 3.2.
© The Open Polytechnic of New Zealand 17
RES 410
Explain the following forms of co-ownership to a potential purchaser:
(i) joint tenancy
(ii) tenancy in common
(iii) civil unions
(iv) trusts
(v) Maori ownership of land.
Use 50–75 words for each explanation.
(b) Provide an explanation of enduring power of attorney.
Use 50–75 words for your explanation.
This task tests Outcome 4: Explain forms of ownership of land to real estate clients and customers.
Evidence requirement: 4.1.
18 © The Open Polytechnic of New Zealand
RES 410
Jessica is purchasing a dental practice from Dr Fang, who is retiring. He is selling the business including all plant, stock, and equipment, including some items which use the very latest technology. Two days before their agreed settlement date, there is a substantial earthquake which causes significant damage to the building, and makes some of the equipment unusable.
(i) At the time of the earthquake, did Jessica have a legal or equitable interest in the equipment?
(ii) Who is responsible for the loss – Jessica or Dr Fang? Give a reason for your answer.
Use 100-150 words for your answer.
(b) You have recently facilitated an unconditional sale for some elderly clients, Mr and Mrs Thompson. The sale is settling in 8 weeks. Mr Thompson says that he is very glad the property is now sold and that he is not going to bother paying the insurance premium for the property, which is due for payment in the coming week, because it is now the purchaser’s problem. He says that they will be able to put the money they are saving towards a long-awaited holiday.
Mrs Thompson feels that they still have some obligation in respect to insurance on the property. She says her greatest excitement will be paying off their mortgage when settlement takes place.
Explain to Mr and Mrs Thompson whether the insurance premium needs to be paid, explaining the law relating to ownership and the transfer of goods in a real estate context. Include in your answer brief details of what document you might show him to help persuade him that you are correct.
Use 100–150 words for your answer.
This task tests Outcome 5: Explain the law relating to ownership and transfer of goods as applied to real estate sales contracts for property and the sale of business. Evidence requirement: 5.1.
© The Open Polytechnic of New Zealand 19

Please confirm receipt
A. Literature review (word count: 800-900 words)
1 Multi-perspective SPMS research
Conduct a review of the literature on the use of multi-perspective SPMS such as Balanced Scorecard or Triple (or Quadruple) Bottom Line.

What is an SPMS?

Briefly discuss its salient features. Cite academic research discussing real companies’ experiences (i.e. benefits/pitfalls/challenges; advantages/disadvantages) from their SPMS adoption.

THE two REAL companies to use are BHP billiton and Commonwealth Bank

MUST use references from various academic journals through library electronic databases such as Elsevier, Emerald, Ebscohost, and Google Scholar. 10-15 references required.

You may find the following academic research papers useful (see full details in reference list at bottom of document):
2 Elijido-Ten (2011) The impact of sustainability and balanced scorecard disclosures on market performance: Evidence from Australia’s top 100.
3 Elijido-Ten (2013) Determinants of strategic performance measurement system disclosures in Australia’s top 100 publicly listed firms.
4 Elijido-Ten and Tjan (2014) Sustainability balanced scorecard disclosures: an Australian study.
Remember to use Harvard referencing style throughout your report.

ACC539, 2016 90, Assessment 3: Cloud On-line Accounting and Systems Documentation
You are working as an accountant in an accounting firm. You have been approached by the owner of “Splash!” a start-up business that sells swimming accessories. They have chosen Saasu as their accounting system and have employed you to set up their company in Saasu and enter the first month’s transactions. You will use Saasu to enter a range of transactions and print some reports to assist with the business start-up. All information has been supplied by the business owner for you to input as follows.
1) Register online with Saasu to create your user account. You will receive a student account to access Saasu (see Saasu online registration guide). Filename: Your Student number – Splash!
2) Spend some time navigating around Saasu before you start entering transactions. Get a feel for the menus, reports etc.
3) There are a number of introductory videos at http://vimeo.com/saasu/videos/ that will give you an overview, although some are quite long. The “Quick Start” video is a good summary to get you started.
4) Use the Saasu “Dashboard” to setup your company
a) Bank: leave blank
b) Company Details: Your Student number – Splash!
5) Under settings
a) Change the default trading terms for Sales to due 30 days from invoice date
b) Change the default trading terms for purchases to due 30 days from end of month
c) Select Sales to be items
d) Auto Invoice prefix SI, 7 digits, first invoice 1000001
e) Auto Purchases prefix PO, 7 digits, first invoice 5000001
6) Lists: Contacts: add the Contacts listed in the Sales and Purchases transactions into the Contacts area. You can do this through the Dashboard or the menu “add: contacts”. For cash sales contact select the default discount for sales to 10%. Change trading terms for advertising to due 60 days.
7) Lists: Chart of Accounts: Add the following G/L detail accounts either through the Dashboard, or the menu “add: account”. You do not need to provide ledger codes. Ensure that the accounts in the Profit & Loss statement (Income Statement) are correctly classified. Please refer to your learning in earlier accounting subjects if required. Note: we are using perpetual inventory method.
• Sales – Race (G1)
• Sales – Train (G1)
• Sales – Other (G1)
• Inventory – Race (Asset, GST G11)
• Inventory – Train (Asset, GST G11)
• Inventory – Other (Asset, GST G11)
• COS – Race (G11)
• COS – Train (G11)
• COS – Other (G11)
• Cash at Bank (Asset, tick “Bank Account” and select as default bank account)
• Furniture & Equipment (Asset, G10 incl.GST)
• Owners Contribution (Equity)
• Bank Loan (Liability)
• Salaries and Wages (W1)
• Accruals – General (Liability)
Enter Opening Balances: this is done via view- Accounts – Opening Balances
Last date = 30/11/2016
Cash at Bank Account $100,000
Owners Contribution $60,000
Bank Loan $40,000
8) Add inventory items (all amounts are GST inclusive)
a) R1001 = Cap – Dome Buy $13.75 G11 Sell $55.55 Tax G1
b) R1002 = Goggle – Race Buy $13.20 G11 Sell $52.80 Tax G1
c) T1001 = Cap – Silicone Buy $11.55 G11 Sell $13.75 Tax G1
d) T1002 = Goggle – Train Buy $22.00 G11 Sell $27.50 Tax G1
e) T1003 = Pull Buoy Buy $24.20 G11 Sell $30.25 Tax G1
f) T1004 = Kickboard Buy $19.80 G11 Sell $24.75 Tax G1
g) T1005 = Fins Buy $24.20 G11 Sell $30.25 Tax G1
h) O1001 = Towel – Microfiber Buy $39.60 G11 Sell $99.00 Tax G1
i) O1002 = Towel – Cotton Buy $19.80 G11 Sell $55.00 Tax G1
9) You are now ready to commence entering transactions. Attached is a schedule of Sales and Purchases which you need to enter. These are done through the “Sales” and “Purchases” menus at the top. Note you will have to purchase inventory prior to selling. Please change the trading terms for Parental Consent Required (Advertising) to 60 days.
10) When you “pay” a transaction, or “receive” an amount, use “Cash at Bank Account”. This is a different accounting information system. It is not MYOB. You need to adjust your processing of transactions accordingly.
11) If you experience any difficulties, please contact your Subject Co-ordinator, or liaise with other students on the subject Forum. DO NOT submit a service ticket or phone Saasu.
Assessment requirements
Print and submit the following reports for December 2016 (either print to screen or print and scan as an electronic file).
1) Profit & Loss – Summary
2) Balance Sheet
3) Transaction by Account
4) Accounts Payable
5) Accounts Receivable
6) Inventory Item History
The marks assigned include presentation and correctness of information.
Using the information generated above compile a short business report (600-750 words) that covers the following:
• Advice to the owner of Splash! on how their business has performed for the month of December, with particular focus on the profitability of the business? Include relevant ratios in your analysis.
• Based on your analysis, provide the owner with 5 recommendations to improve the profitability.
• What additional reports could Splash! run at the end of month to assist business decision making? Provide details of how the identified reports could assist the business.
Task
Question 1 (35 Marks) – Saasu Task #1
You are working as an accountant in a regional accounting firm and have been approached by the owner of a start-up retail business. They have chosen Saasu as their accounting system and have asked you to set up their business in Saasu and enter the first month’s transactions for December 2016. You will use Saasu to enter a range of transactions and print some reports to assist with the business start-up. All information has been supplied by the business owner for you to input.
The set up and transactional data will be provided in Interact 2 in the Assessment folder in Resources.
Required:
Record the first months transactions before printing and submitting the following reports for December 2016 (either print to screen or print and scan as an electronic file). Marks will be awarded for the correctness of information as well as the standard of presentation of your assessment.
1. Profit & Loss – Summary
2. Balance Sheet
3. Transaction by Account
4. Accounts Payable
5. Accounts Receivable
6. Inventory Item History
Question 2 (25 Marks) – Saasu Task #2
Using the information compiled above, prepare a short 600-750 word business report that covers the following:
• Advice to the business owner on how their business has performed for the month of December with particular focus on the profitability of the business. Include relevant ratios in your analysis. (10 marks)
• Based on your analysis, provide the owner with 5 recommendations to improve profitability. (10 marks)
• What additional reports could be run at the end of the month to assist business decision making? Provide details of how the identified reports could assist the business. (5 marks)
Question 3 (40 Marks) – Business Process Modelling
Diva Designs is a supplier of high quality, fashionable women’s dresses to retail businesses. Diva Designs has hired you to review their Accounts Receivable Department. The organisation is looking to improve efficiencies in this area. To make any recommendations, you must first understand the current process being undertaken. A transcript of your interview with the Accounts Receivable Manager is provided in Interact 2, in the Assessment folder in Resources.
Using that transcript and an applicable system tool, create a Level 0 logical data flow diagram to document the existing system for the accounts receivable process.
A system tool includes software such as Word, Excel, Smartdraw or Edraw. There are many tools that are available to trial for free on the internet.
Rationale
This assessment task is designed to enable you to demonstrate your ability to:
• understand and apply foundation principles relating to computerised information systems in contemporary organisations; and
• evaluate accounting information system architecture and generate models of business events.
Marking criteria
Criteria HD DI
Set up and enter data into a computerised accounting information system and generate nominated reports. An outstanding level of skill demonstrated in set up and processing of accounting transactions including: correct accounting classifications with accurate coding; correct naming applied to all new accounts and items; outstanding data entry; no errors; and follows all specifications. A high level of skill demonstrated in set up and processing of accounting transactions with: correct accounting classifications with accurate coding; correct naming applied to all new accounts and items; high level skill in data entry with one minor error; and follows all specifications.
Analyse and evaluate organisational profitability and performance.
Provide appropriate recommendations based on report analysis. Outstanding analysis of the processes and profitability of the business, by business segment, using appropriate financial ratios where applicable.
Identification of 5 outstanding recommendations and provision of explicit actions to improve profitability. A high level analysis of the profitability of the business, by business segment, using relevant financial ratios where applicable.
Identification of 5 high quality recommendations and specific actions to improve profitability.
Provide appropriate recommendations based on AIS analysis. Identification of more than 3 new suitable month end reports with outstanding justification of their value for decision making purposes. Identification of 3 new suitable month end reports with a high quality justification of their value for decision making purposes.
Analyse and evaluate business processes and model them using systems documentation Appropriate selection and outstanding use of a system tool.
Creates an outstanding model of Diva Designs business processes including; at the correct level from the information provided; consistent application of correct symbols; use of the narrative provided to accurately document the existing system from order to cash.
Appropriate selection and high quality use of a system tool.
Creates a high level model of Diva Designs business processes including; at the correct level from the information provided; consistent application of correct symbols; use of the narrative provided to document the existing system from order to cash; may have some processes at an incorrect level.
Academic writing skills Outstanding use of syntax, spelling and punctuation; succinct and effective use accounting terminology. Outstanding report presentated, in the correct format. A high level use of syntax, spelling and punctuation. High quality report presented, in the correct format.
Presentation
Question 1 – Saasu Task #1
Your financial reports need to be presented as though you are providing them to your client. They should be neat, easy to read, in the correct order and in an appropriate format.
Question 2 – Saasu Task #2
Presented as a business report which is being provided to the owner of the business. Guidelines regarding how to write a business report can be found in Interact 2 under Resources, Assessment Items.
Question 3 – Business Process Modelling
Must be presented using a system tool. This can include software such as Word, Excel, Smartdraw or Edraw.

Assessment item 3
Markets Segments and Decision Making
Value: 35%
Due date: 07-Jan-2017
Return date: 31-Jan-2017
Length: 2500 Quality Words
Submission method options
Alternative submission method
Task
The next stage of the marketing audit is for you to consider the market for your organisation and evaluate the opportunities and threats that exist for your chosen organisation.
NB: if you have a number of markets it is a good idea to focus on just one.
Incorporating theoretical concepts into your discussion from chapters 2, 4, 5 and 6 (expanded in Interact 2 and Adobe Meetings) of the text, and with the use of other theoretical sources and secondary research, please discuss the following:
1. Briefly describe the industry market for your organisation and evaluate current trends in:
a. Growth
b. Profitability
c. Macro environment ( PESTLE factor). Please place PESTLE in an appendix, it will not count as part of your word count.
2. Describe the nature of competition in your industry. Explain and analyse your organisation’s place in the market by comparing and contrasting its strengths and weaknesses to your main competitor.
3. Outline and examine the major market segments for your organisation and identify your primary, and secondary target markets
4. Discuss the level of involvement your primary segment is likely to have towards your organisation in terms of the decision making .
5. Taking into consideration the primary segment, their level of involvement and the competition, create a positioning map for the market place.
More information on how to complete this assessment will be provided on Interact 2
Rationale
The aim of this assessment is to develop your understanding of marketing auditing and for you to consider the marketing and evaluate opportunities and threats. This assessment assesses the following learning outcomes:
* LO2: be able to find relevant and important information about organisations, their industries and
marketplaces from secondary sources;
* LO 3: be able to evaluate the key marketing aspects of segmentation, targeting and positioning
(STP) and be able to analyse an organisation’s approach to STP.
Presentation
Report format should be used for Assessment Two. However, you do not need to include an executive summary for the second assessment
Use an abbreviation of the questions as your section headings: i.e. (1) Industry trends, (2) Market segments overall, (3) Primary segment and decision making, (4) Competition, (5) Positioning map for
organisation
Referencing should use APA 6th edition- see CSU library for tutorials and guide
Requirements
For this assessment APA referencing format is required. For guidance in the use of this referencing please see the CSU Referencing website at http://student.csu.edu.au/study/referencing-at-csu
Additional information to assist you with your assignment can be found here http://student.csu.edu.au/study/skills/guidesandtips/writing-at-uni
Marking criteria
Criterion: The various skills to be assessed High Distinction Distinction Credit Pass Fail
Communication skills
This section relates to the presentation of the work including: Structure, Format, Grammar and visual representations.
Value 20%
Grade range 0-7 Free of grammatical errors. Uses consistent and correct grammar, spelling and sentence structure. Sentences flow with connecting ideas, use full sentences consistently with paragraphs separating the ideas. Structure and format was clear, logical and consistent. Focused and relevant use of diagrams, images and tables, clearly relevant and explained, which enhanced the argument in the report.
Free of grammatical errors. Use of consistent and correct grammar, spelling and sentence structure. Sentences flow with connecting ideas. Structure and format was clear, with focused and relevant use of diagrams, images and tables that were visually appealing and clearly relevant and explained with insightful links.
Use of grammar with minor errors, spelling and sentence structure. Structure and format were used to aid the reader. Report represented material visually, including diagrams, tables and images, which directly related to argument, but were not fully explained, only described.
Use of grammar with minor errors, spelling and sentence structure. Structure and format were used to aid the reader. The report including diagrams, tables and images, that were related to argument, but were not fully described.
Marks 4.55-3.5 Poor grammar, spelling, punctuation, concepts were not
clear, no paragraphs or formatting- no images, tables or illustrations used to enhance the report.
Marks 0-3.5
Theoretical analysis skills
This criterion is about defining, describing and evaluating the concepts that were found when researching the topic and key theoretical factors.
Value 30%
Grade range 0-10.5 Clear definitions, descriptions with examples and analysis of concepts with creative and insightful perceptive comparisons, evaluations and conclusions.
Clear definitions, descriptions with examples and analysis of concepts with comparison, with clear evaluations and conclusions.
Clear and relevant definitions and descriptions with examples, some attempt to develop analysis by comparing and contrasting of concepts.
Concepts were defined. There was an attempt to provide descriptions with examples to explain, limited analysis.
Concepts were not defined, described or evaluated, mainly listed without explanation.
Application skills
This criterion is about linking theory to a specific context, explaining how it relates to a product/company and making recommendations.
Specifically you are required to detail current trends, segments, competition and positioning, including developing a PESTAL and position map.
Value 40%
Grade range for 0- 14 Case study described and identified with insightful evaluations made. The context was connected to theory exceptional, with logical, creative and imaginative links.
The market discussions, trend analysis, segment identification, competition analysis and positioning were highly relevant, realistic and supported with explicit connections to theoretical arguments.
Position map was accurate and insightful and represented what was discussed in the report.
Secondary sources were interwoven insightfully.
Case study described and identified with insightful evaluations made. The context was connected to theory with clear and logical links.
There were relevant, well supported market discussions with explicit connections to theoretical arguments. Succinct presentation of trend analysis, segment identification, competition analysis and positioning were highly relevant, realistic and supported with clear connections to theoretical arguments.
Position map was accurate and thorough and represented what was discussed in the report
Secondary sources were interwoven thoroughly.
Case study was described and identified. The context was connected to theory with clear links.
There were relevant market discussions Succinct presentation of trend analysis, segment identification, competition analysis and positioning were highly relevant, realistic and supported with clear connections to theoretical arguments.
Positioning map was accurate and relevant and represented what was discussed in the report
Secondary sources were interwoven accurately
Case study was described and identified. The context was connected briefly to theory, but the discussion was not well supported by arguments. Analysis of trends, segments competition was effect in explaining the positioning of the organisation.
Positioning map was accurate and represented what was discussed in the report
Secondary sources were interwoven clearly
Case study did not described or identified or insightful evaluations were made. The context was not connected to theory. The market discussions were not relevant, realistic or supported with explicit connections to theoretical arguments.
Referencing skills and secondary sources
This criterion was about the application of APA 6th referencing Value 10%
Grade range 0-3.5 Both the in-text and end reference list were consistent in terms of style and application of APA6. Referencing apparent in all places where expected.
Secondary sources were credible and insightful applied.
Both the in-text and end reference list were consistent in terms of style and application
of APA6.
Secondary sources were credible and incorporated logically.
Referencing applied. However, style/application was
inconsistent with some errors in-text/reference list.
Secondary sources were credible and integrated proficiently.
There was an attempt to apply referencing, but style and application were inconsistent and some points remain unreferenced
Secondary sources were credible.
There was limited or no attempt at in text or end of text referencing.
Secondary sources were not credible.